General Directorate for National Security

DGSN

The General Directorate for National Security is the primary law enforcement agency in Cameroon responsible for maintaining public order, ensuring internal security, and enforcing laws. It oversees police operations, crime prevention, and investigation across the country. The DGSN also focuses on counter-terrorism, intelligence gathering, and safeguarding national borders. It works to protect citizens and uphold the rule of law, while collaborating with other security agencies and international partners to address security challenges. The agency aims to ensure public safety and secure the nation’s peace and stability.

ServicesE-Information
  1. Passport and Travel Document Services:
    • Online application and renewal of passports.
    • Status tracking of passport applications.
    • Issuance of emergency travel documents.
  2. National ID and Residence Permits:
    • Online application for national ID cards and residence permits for foreign nationals.
    • Status updates and online appointments for ID card collection.
  3. Police Clearance Certificates:
    • Online application and issuance of police clearance certificates for employment, travel, or legal purposes.
    • Digital verification of police clearance for employers and institutions.
  4. Crime Reporting and Investigation:
    • Online platform for reporting crimes and suspicious activities.
    • Tracking and updates on reported cases.
  5. Traffic and Vehicle Services:
    • Online payment of traffic fines and penalties.
    • Application for vehicle registration, renewal of licenses, and permits.
    • Access to real-time traffic updates and road safety tips.
  6. Security and Safety Awareness Programs:
    • Online educational resources and e-learning modules on personal safety, crime prevention, and emergency response.
    • Webinars and virtual workshops on cybersecurity, fraud prevention, and community policing.
  7. Public Safety Alerts:
    • Subscription service for receiving real-time public safety alerts, including weather emergencies, road closures, and other security concerns.
    • Online portal for accessing safety guidelines and emergency contact information.
  8. Employment and Recruitment:
    • Online application portal for police recruitment and other security personnel roles.
    • Access to training schedules, job descriptions, and career advancement opportunities within DGSN.
  9. Lost and Found Services:
    • Online reporting and tracking of lost personal items, including passports, ID cards, and other valuables.
    • Database for recovered items where individuals can claim their lost property.
  10. Public Feedback and Complaints:
    • Digital platform for submitting complaints or feedback about police services, traffic management, or any other DGSN-related issues.
    • Mechanisms for tracking the resolution of complaints and ensuring accountability.
  1. Security Policies and Regulations:
    • Access to laws, regulations, and guidelines related to national security, policing, and public safety.
    • Updates on new security policies or amendments to existing laws.
  2. Public Safety Reports:
    • Regularly published reports on crime statistics, traffic incidents, and other public safety data.
    • Analysis of trends in crime and security measures being implemented.
  3. Emergency Contact Information:
    • Online directory of emergency contact numbers, including local police stations, fire services, and medical emergency lines.
    • Guidelines on how to act in various emergency situations.
  4. Public Notices and Announcements:
    • Updates on road closures, public demonstrations, and other events affecting public safety.
    • Announcements regarding changes in passport issuance procedures or ID card application processes.
  5. International Travel Information:
    • Guidelines on travel safety, required documentation, and travel advisories for Cameroonian citizens.
    • Information on visa requirements and consular services.
  6. Community Policing Initiatives:
    • Information on community engagement programs, neighbourhood watch schemes, and partnerships between the police and the public.
    • Resources on how communities can collaborate with DGSN to enhance local security.
  7. Counter-Terrorism and Public Safety Campaigns:
    • Online resources and information on counter-terrorism efforts, including awareness campaigns and preventive measures.
    • E-brochures and videos on how to recognize and report suspicious activities.
  8. Annual Reports and Strategic Plans:
    • Access to the DGSN’s annual reports, strategic plans, and future initiatives aimed at improving national security.
    • Details on budget allocations, project progress, and performance metrics.
  9. Legal Assistance and Rights Information:
    • Information on the rights of citizens and legal assistance available in cases of arrest, detention, or other interactions with law enforcement.
    • Educational resources on civil liberties and the legal process in Cameroon.
  10. Collaboration with International Agencies:
    • Updates on partnerships with international security agencies, participation in global security initiatives, and collaborative efforts to combat transnational crime.
    • Information on training programs, workshops, and seminars conducted in collaboration with global security organizations.
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